FAQs for More Information

Verify FAQs

You can check terms and conditions for Verify App by clicking here
You can check privacy policy for Verify App by clicking here
You can check refund policy for Verify App by clicking here

Warranties FAQs

There are 2 ways to activate product warranties.

1. Go to the warranty tab, there you will see a blue bubble of warranty registration, click on the bubble and follow the instructions & brand will be notified about your warranty registration.

2. Another way to to register the warranty is when you scan the product to check its authenticity & then then there is a pop up which asks you to register the warranty.
In both the cases, simply enter your purchase date & upload the product invoice, the warranty will get registered.

1. vCode based Warranty
In this method, you have to look for Verify QR on the product, scan it & activate the warranty. The QR will solve the purpose of product authentication, warranty activation & a reward ( if available with that particular product from brand side).

2. Without QR.
In this method, you have to go to the warranty tab and search for the brand name in our app, click on the brand name and then click

3. Self Tracking -
Self tracking warranty section is for you to manage the warranties in the Verify app, For brands which are not partnered with Verify we have made this feature for our users so that you don't have to check paperwork everytime you want to check the warranty status of your products.

Verify app is only a communication channel between you and the brand. We help you connect to the brand quickly.

This is a very comfortable process, simply go to the warranty section, click on the product you want to discuss with the brand & choose the communication option as per your convenience.

vCash FAQs

1. By shopping on vCash partnering merchants offline as well as online.

2. By referring the application to your friends using your referral link, you & your friend both get rewarded after he completes the first transaction on vCash partnering merchant.

3. Maybe By scanning the products to check authenticity with a Verify logo.

4. By completing milestone Targets in the app.

5. By Participating in our in app, online, offline & social media campaigns.

6.Maybe on transacting for bill payments & while purchasing gift cards.

It takes 24-72 hours to reflect the amount in your bank account, depending upon the working days of banks.
Promo codes are not required to earn cashback. Simply connect your bank account & pay on partnering merchants & you will get the cashbacks.
You'll be happy to know that your earned cash back never expires!
There is no limit to cash out vCash balance to the bank as of now, you can initiate a free transfer request to your bank account by entering your UPI ID or your bank account details.

Simply click on the balance amount on the top, then you will reach the vCash transaction screen, click on the Rupee Icon on top and you will see transfer methods.
There are 2 ways you can take your vCash to your bank account.

1. Enter your UPI ID and then enter the amount you want to transfer to your account.

2. Enter your bank details & then enter the amount you want to transfer to your account.

Within 24-48 hours, the amount will be credited to your account.

No. At this time, your balance cannot be pooled or combined with another account.
Your cashback stays in your vCash wallet.

You have to first connect your bank a/c to the app & vCash works only with partnering merchants visible in the app & our website.

The opportunities are endless.. Stay updated via notifications & email communication

It takes 24-72 hours to reflect the amount in your bank account, depending upon the working days of banks

Promo codes are not required to earn cashback. Simply connect your bank account & pay on partnering merchants & you will get the cashbacks.
You will not be eligible to earn further cashbacks on partnering merchants.

Need more help?

Testimonials

We use Verify to protect our Ghee & Agro Products from Counterfeits. Our Customers love the app & its easy for us to launch promotional cashbacks using Verify. Kudos the team.

Manish Wadhwa Vice President

Cosmetics & herbal products are highly prone to counterfeits. We thank Verify in Protecting our product range from cheaters & safe guards our customers from fakes Offline as well as Online.

Shalini Dubey Founder

Our team loves using Verify Dashboard in creating Protection Codes, Managing Warranties & in connecting with Users. Our customer service experience is outstanding. We have witnessed 28% more repeat sales of our electronics product line.

Rajesh Dhingra Production Head

We were facing trouble with our wholesalers & distributors duplicating our pharma products. With Verify they are scared of doing such activities.

Jaiman Kalra CEO

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