Refund Policy

Typically, there is no refund after the codes are generated and the data has been fetched.
Safestack Private Limited Company management has the final authority and rights on the refund related calls.

We will only entertain refunds within 30 days. Ensure you meet this time limit.

Refunds are usually provided in cases where the software does not perform as advertised, has critical bugs or technical issues that cannot be resolved, or fails to meet the agreed-upon specifications.

Kindly contact our customer support on info@verifyapp.in with proper details of the problem and reason for refund. The concerned team will check and validate the grounds for refunds. Refunds once approved will be credited to payment method from which it was paid within 24-48 hours. The refund process may take some time to complete, so be patient while it's being processed

vCash is cashback earned by customer either by transacting on Verify App or from brands for authenticating products. The vCash has expiry of 30 months. After the 30 months vCash will be reclaimed from customers.

Be prepared to provide documentation to support your refund request, such as a detailed description of the issue, error messages, screenshots, or any other relevant information.

Processing of Cashbacks for customers is non refundable in all situations.

Code generation cost for products is non refundable in all situations.

Monthly subscription fee is non refundable in all situations.

The refund will typically be processed using the same payment method you used for the original purchase.

For cancelling subscription of Verify Brands. Brands would have to submit request on info@verifyapp.in On cancellation confirmation all the remaining amount in the brands wallet for the service will be prorated based on usage and the remaining amount will be credited to the payment method from which it was paid within 24-28 hours. The refund amount may take some time to credit in bank account, so be patient while its being processed.

Depending on the circumstances, you may be eligible for a partial refund rather than a full refund.

The refund process may take some time to complete, so be patient while it's being processed.

Safestack Private Limited Company may reserve the right to refuse a refund if it determines that the request does not meet the specified criteria outlined in the refund policy.

Safestack Private Limited Company can modify their refund policies, so make sure to check the policy at the time of your purchase.

For any further queries regarding the refund please write to us on info@verifyapp.in

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